How To Set Up A Business Support Services Business In The UAE

November 20, 2024

The UAE, with its robust economy and thriving business environment, has witnessed a surge in demand for business support services. These services play a vital role in helping businesses streamline their operations, improve efficiency, and achieve their goals.

Business support services encompass a wide range of activities, including accounting, auditing, legal advice, human resources management, marketing, IT support, and consultancy. The increasing number of businesses in the UAE, coupled with the complexity of modern business operations, has driven demand for specialised support services.

By leveraging the country’s strong economy, understanding the market dynamics, and providing specialised services, entrepreneurs can establish successful businesses and contribute to the growth and development of the UAE’s business landscape.

For entrepreneurs who are looking to enter this fulfilling industry, here are the business activities you can choose under your business license.

8299.00 – Other business support service activities n.e.c.

This business activity encompasses a wide range of activities that support businesses but don’t fall into specific categories. These services can be tailored to meet the unique needs of different industries and companies. Examples include administrative services, customer support services, public relations and marketing services, translation and interpretation services, research and analysis, consultancy services, and others. 

This business specialises in providing accurate and detailed transcriptions of live legal proceedings and recorded materials. It’s a crucial service that ensures the integrity of legal records and facilitates the understanding of legal proceedings.

8299.02 – Real-time (i.e. simultaneous) closed captioning of live television performances of meetings, conferences

Real-time closed captioning involves providing text transcripts of spoken content, such as live television programs, meetings, and conferences, simultaneously as the content is being delivered. This service is crucial for making content accessible to individuals with hearing impairments and for those who prefer to read rather than listen.

8299.03 – Address bar coding services

Address bar coding services involve the creation and application of barcodes containing address information. These barcodes are used to automate and streamline various processes in logistics, shipping, and distribution. Activities include barcode design, data integration, barcode printing, barcode application, barcode scanning, data processing, and integration with systems.

8299.04 – Barcode imprinting services

Barcode imprinting services involve the application of barcodes on products, packaging, or labels. Barcodes are a visual representation of data, typically encoded as a series of lines or dots, that can be read by barcode scanners. This technology has revolutionised supply chain management, inventory control, and product tracking.

8299.05 – Fundraising organisation services on a contract or fee basis

Fundraising organisation services provide essential support to non-profit organisations, charities, and other organisations that rely on donations to achieve their goals. These services can be offered on a contract or fee basis, providing specialised expertise and resources to help organisations raise funds effectively.

8299.06 – Mail presorting services

Mail presorting services involve the sorting and processing of mail according to specific postal regulations and guidelines. This process helps to optimise mail delivery efficiency and reduce costs for both businesses and postal authorities. This involves mail preparation, presorting, postal compliance, metering, delivery preparation, and more.

8299.07 – Repossession services

Repossession services involve the recovery of collateral property when a borrower defaults on a loan agreement. This typically applies to secured loans, where the lender has the right to take possession of specific assets if the borrower fails to make payments.

8299.08 – Parking metre coin collection services

Parking metre coin collection services involve the collection, counting, and processing of coins deposited into parking meters.key activities involve metre collection, coin counting and sorting, coin transportation, financial reconciliation, regulatory compliance, security, and more.  

8299.10 – Administration of loyalty programmes

Loyalty programs are designed to reward repeat customers and encourage customer loyalty. Administering these programs involves a range of activities that aim to provide a seamless and rewarding experience for customers. This includes program design, member enrollment, point accumulation, reward redemption, communication, data analysis, program evaluation, and tech integration.

8299.11 – Other support activities typically provided to businesses not elsewhere classified

This business activity relates to administrative services such as data entry, document management, and office management, along with customer support services such as help desks or technical support, public relations and marketing services, such as event planning or crisis management, language translation, research and analysis, and consultancy services. 

8299.13 – Medical Treatment Facilitation Services

Medical treatment facilitation services assist individuals in accessing quality medical care, often in foreign countries. These services can involve arranging appointments with specialists, coordinating travel arrangements, and providing support throughout the treatment process.

Legal consultancy and market research are two distinct fields, but they can often work together to provide comprehensive solutions for businesses. By combining legal expertise with market insights, businesses can make informed decisions, mitigate risks, and navigate complex legal and regulatory landscapes.

8299.15 – Human Resources Consultancy, Training Consultancy

Human resources consultancy and training consultancy are two interconnected fields that can provide valuable support to businesses in managing their workforce and developing their employees’ skills. This includes recruitment and selection, employee relations, performance management, compensation, benefits, talent management, organisational development, training delivery, evaluation, and e-learning solutions.

8299.16 – Human Resources Consultancy, On Demand Labor Supply Services, Permanent Recruitment Services

This business model combines three essential HR services, offering a comprehensive solution for businesses’ staffing needs. Human resources consultants provide expert advice and guidance on a wide range of HR matters. On-demand labour supply services provide businesses with access to temporary or contract workers to meet their short-term staffing needs. Permanent recruitment services help businesses find and hire full-time employees to fill long-term positions.

8299.17 – Immigration Services, Human Resources Consultancy, Insurance Broker Services


Immigration services assist individuals and businesses with navigating the complex immigration processes of different countries. HR consultants provide expert advice and guidance on a wide range of HR matters. Meanwhile, insurance brokers act as intermediaries between clients and insurance companies, helping them find suitable insurance coverage. 

Legal Consultants provide expert advice and guidance on a wide range of legal matters. They can assist individuals and businesses with various legal issues, including contract law, corporate law, dispute resolution, intellectual property, employment law, real estate law, tax law, and family law.

8299.19 – Consultancy

Consultancy services offer specialised knowledge and expertise to businesses and individuals in various fields. Consultants can help clients make informed decisions, improve efficiency, and achieve their goals.

8299.20 – Business Consultancy, Management Consultancy, Documents Clearing Services


Business consultants offer expert advice and guidance on a wide range of business matters, including strategic planning, market analysis, financial analysis, operations management, and human resources management. Management consultants specialise in providing advice and guidance on improving organisational management practices. Documents clearing services assist businesses in navigating complex administrative and legal procedures. 

8299.84 – Barcode Services

Barcode services involve the creation, application, and scanning of barcodes, which are visual representations of data that can be read by barcode scanners. Barcodes are widely used in various industries to improve efficiency, accuracy, and traceability.

8299.87 – Commercial Information Services

Commercial information services provide businesses with valuable data and insights to support their decision-making processes. These services can range from market research and industry analysis to company profiles and credit reports. 

8299.90 – Customer Care Center

Customer care centres are essential components of modern businesses, serving as the primary point of contact for customers. They handle a wide range of inquiries, complaints, and requests, ensuring customer satisfaction and building brand loyalty.

8299.91 – Car Covering Services

Car covering services involve applying protective coverings to vehicles, such as vinyl wraps or paint protection films. These coverings can serve both aesthetic and functional purposes, protecting the car’s paint from scratches, dings, and fading, while also customising its appearance.

8299.92 – Employers & Workers Guidance Center

An Employers & Workers Guidance Center is a valuable resource for businesses and employees, providing information, advice, and support on a range of labour-related matters. These centres typically offer a variety of services, including labour law consultation, employee relations, recruitment and selection, training and development, compensation and benefits, and workplace safety and health. 

8299.95 – Government Transactions Centre

A Government Transactions Center (GTC) is a centralised location where citizens can access various government services and complete administrative tasks. These centres aim to streamline government processes, improve efficiency, and enhance citizen convenience.

8299.96 – Document Verification Follow Up Services

Document verification follow-up services involve ensuring that all necessary documents are submitted, reviewed, and validated for a specific process or transaction. These services are essential in various industries, including finance, legal, and human resources.

8299.97 – Documents & Data Verification Services


Document & data verification services involve the validation and authentication of various types of documents and data. These services are essential in many industries, including finance, legal, and human resources, to ensure accuracy, prevent fraud, and comply with regulations.

8299.98 – Online Government Transactions Processing

Online government transactions processing has transformed the way citizens interact with government agencies, providing convenience, efficiency, and accessibility. These services allow individuals to complete a wide range of government transactions from the comfort of their homes or offices.

The above  business activities exclude the provision of document transcription services, and providing film or tape captioning or subtitling services.

Third-party Approval: These business activities do not require third-party approval.

Filing of Economic Substance Returns: This requirement does not apply to the business activities mentioned in this article, except for 8299.15. 

Anti-Money Laundering Compliance: This requirement does not apply to the business activities mentioned in this article.


Did you find what you were looking for? Explore the other guides in our Activity Hub for exploring unique business ideas in Dubai and navigate the essentials of business setup with ease.

You can also calculate your business setup costs easily using our handy cost calculator and choose from our customized company setup packages to find your perfect fit.

Get your business license in the UAE today and explore a world of opportunities waiting for you.

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