Virtual Receptionist Service
A virtual receptionist provides uninterrupted communication services with clients, thanks to a reliable and efficient virtual assistant available 24/7...read more. This service aims to deliver exceptional customer satisfaction through personalized assistance, efficient call handling, and prompt responses. It will significantly enhance productivity and meet the ever-demanding needs of a business....read less
A virtual receptionist provides uninterrupted communication services with clients, thanks to a reliable and efficient virtual assistant available 24/7. This service aims to deliver exceptional customer satisfaction through personalized assistance, efficient call handling, and prompt responses. It will significantly enhance productivity and meet the ever-demanding needs of a business.
Why Choose SPC Free Zone’s
Virtual Receptionist Service?
SPC Free Zone has introduced a virtual receptionist service for customers who can now get their own unique UAE landline number, which provides personalised voicemail and answering capabilities...read more with 24/7 email notifications. In addition, the service includes the feature of redirecting and forwarding calls to any specific people assigned within the company. This service also includes multilingual agents to answer these calls....read less
SPC Free Zone has introduced a virtual receptionist service for customers who can now get their own unique UAE landline number, which provides personalised voicemail and answering capabilities with 24/7 email notifications.
In addition, the service includes the feature of redirecting and forwarding calls to any specific people assigned within the company. This service also includes multilingual agents to answer these calls.
Steps to set up a virtual receptionist service
This set up includes the registration process and other specific requirements for your business.
1
Log in to SPC Free Zone Customer Portal
2
Submit a request for the Virtual Receptionist Service
3
Sign and Submit Documents
4
Settle the payment
5
Receive a notification when service is activated
Documents Required
- Company and Personal Profile
- Contact details of assigned employees
- Call Instructions
Fees:
AED 3,780
hone answering fee (annual payment)
Timeline:
2 Business Days
Fees:
AED 2,000
Deposit to be paid (1 time payment)
Timeline:
2 Business Days
Frequently Asked Questions (FAQs)
A Virtual Receptionist is an off-site professional who handles incoming calls, provides customer support, and manages communications for businesses remotely. They offer seamless service without the need for an on-site receptionist.
Our service provides a dedicated UAE landline number with personalised voicemail and 24/7 email notifications. We offer efficient call handling, prompt responses, and multilingual agents to enhance customer satisfaction and business productivity.
Yes, you can customise call handling instructions based on your business needs. This includes redirecting calls to specific departments or individuals, scheduling appointments, or providing information about your products and services.
You will need to provide basic company information and determine how you want calls to be handled. We will assist you in configuring the service to align with your business processes.
Yes, our Virtual Receptionist Service operates round the clock, ensuring that your business never misses a call and maintains continuous communication with your clients.
Yes, we can provide detailed reports on call activities, including call volume, duration, and outcomes. These reports help you monitor performance and improve customer service strategies.
In the event of technical issues or downtime, our support team promptly resolves any issues to minimise disruptions to your business operations. We maintain robust backup systems to ensure continuous service availability.
