With its rapidly growing IT sector, the UAE has fast become a global tech hub. From large-scale organisations that rely on technological infrastructure to freelancers and households with multiple computers, the reliance on technology is only growing.
This makes the UAE an ideal location for a business specialising in computer and peripheral equipment repair. The UAE’s focus on innovation presents opportunities to offer specialised services for newer technologies. For an entrepreneur looking to get into this industry, the remarkable diversity of the clientele opens doors for new business everyday. This diverse market allows a computer and peripheral equipment repair business to cater to both individuals and corporate clients. An entrepreneur in this field can open up either a physical repair store or provide on-site services by operating solely through online platforms.
If you want to set up a business in this field, here are three business activities you can choose under your business license.
9511.00 – Repair of computers and peripheral equipment
This business involves the repair and maintenance of computers and peripheral equipment and communications equipment. Key services you would provide through this business include hardware repairs, such as repairing components like motherboards, CPUs, RAM, and hard drives, software troubleshooting, addressing issues like virus removal, operating system installations, software updates, and data recovery. Key services also include peripheral repairs such as the servicing of printers, scanners, monitors, and upgrades such as offering services like RAM upgrades, SSD installations, and graphics card replacements.
Third-party Approval: Business activity 9511.00 is exempt from this requirement
Filing of Economic Substance Return: Business activity 9511.00 is exempt from this requirement
Anti-Money Laundering Compliance: Business activity 9511.00 is exempt from this requirement
9511.01 – Repair and maintenance of: desktop computers, laptop computers, magnetic disk drives, flash drives and other storage devices, optical disk drives (CD-RW, CD-ROM, DVD-ROM, DVD-RW), printers, monitors, keyboards, mice, joysticks and trackball accessories, internal and external computer modems, dedicated computer terminals, computer servers, scanners, including barcode scanners, smart card readers, virtual reality helmets, and computer projectors
This business provides services related to the repair and maintenance of a wide range of computer hardware and peripherals. Desktop and laptop repair can include troubleshooting hardware issues, diagnosing and resolving software problems, and upgrading components. Storage device repair can include recovering data from hard drives or flash drives, repairing physical damage to devices, and replacing faulty components.
Meanwhile, peripheral device repair includes the troubleshooting and repairing of printers, monitors, keyboards, mice, joysticks, trackballs, and scanners. It could involve replacing faulty components or configuring peripheral devices entirely. Network equipment repair under this business activity includes the maintenance and repair of computer servers, modems, routers, and switches. Activities can range from troubleshooting network connectivity issues to configuring settings. Specialised equipment repair includes maintaining smart card readers, virtual reality helmets, and computer projectors.
Examples of common repair and maintenance tasks include replacing a faulty power supply in a desktop computer, recovering deleted data from a damaged hard drive, installing a new operating system on a laptop, and configuring a network server for a small business, amongst many more.
This business activity excludes the repair and maintenance of carrier equipment modems.
Third-party Approval: Business activity 9511.01 is exempt from this requirement
Filing of Economic Substance Return: Business activity 9511.01 is exempt from this requirement
Anti-Money Laundering Compliance: Business activity 9511.01 is exempt from this requirement
9511.02 – Repair and maintenance of computer terminals like automatic teller machines (ATMs), point-of-sale (POS) terminals, not mechanically operated, and hand-held computers (PDAs)
This business specialises in the repair and maintenance of computer terminals that are commonly used in commercial settings. These terminals often interact directly with customers, such as ATMs and POS terminals. This business often works closely with banks, retailers, and other businesses that rely on these computer terminals. As an entrepreneur, you may be responsible for maintaining a large number of terminals across a wide geographic area. Clients will rely on you to provide timely and efficient repairs.
ATM repair can include troubleshooting hardware issues such as with card readers, dispensers, and printers, along with resolving software problems and updating ATM software. POS terminal repair can involve troubleshooting software issues along with repairing essential hardware components. These two aspects of repair hold true for PDA repair as well, specifically for screens, batteries, and motherboards when it comes to hardware.
This business activity excludes the repair and maintenance of carrier equipment modems.
Third-party Approval: Business activity 9511.02 is exempt from this requirement
Filing of Economic Substance Return: Business activity 9511.02 is exempt from this requirement
Anti-Money Laundering Compliance: Business activity 9511.02 is exempt from this requirement
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